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Free program

Credit Counseling

Understand your credit. Build your plan. Take the next step. Free, confidential one-on-one counseling with a Genus counselor.

One-on-one & confidentialOnline · Phone · In person*Interest list open now
1:1confidential sessions
3 waysonline, phone, in person*
YourCredit Action Plan
$0cost to you

One-on-one support

Confidential counseling to help you:

Review your credit reports

Understand what’s in your reports and what drives your scores.

Identify legitimate errors

Learn your consumer dispute rights and how to correct real mistakes yourself.

Manage debt

Prioritize payments, lower utilization and build a stronger payment history.

Build confidence

Leave with a personalized Credit Action Plan and follow-up dates.

How sessions work

Online, by phone or in person*

  1. Join the interest list

    Tell us a little about your goals.

  2. Complete your intake in the portal

    Share information and give authorization securely in the Client Portal.

  3. Meet your counselor

    Review your reports together and build your Credit Action Plan.

  4. Follow up

    Check in on milestones and adjust your plan as life changes.

*In-person availability varies by location.

Our honest approach

  • This is credit counseling and education, not “credit repair.”
  • We never promise a score increase or claim we can remove accurate information.
  • We’ll never ask you to dispute information you know is accurate.
  • We never use CPNs, “new credit identities” or other schemes.
  • Legal, bankruptcy, tax and investment matters are referred to qualified professionals.
  • It’s free. Ignore anyone who charges upfront fees to “fix” your credit.

Ready when you are

Join the Credit Counseling interest list

We’ll reach out about the next cohort, orientation and how to complete your intake in the Client Portal.

  • No cost and no commitment
  • A real person follows up, usually within two business days
  • Questions first? Call (856) 318-9817

Please don’t include Social Security numbers, account numbers or financial documents here. When you enroll, you’ll share those securely through the Client Portal.